At the end of 2020, we partnered with Coyle Hospitality, a market leader in implementing programs for customer experience, quality benchmarking, brand compliance and market research, to study the effects of the pandemic on sales execution.
We sent secret shoppers into 100 brands’ stores to see whether health and safety was sidelining execution.
Download the report to see:
Zipline helps retailers coordinate their brick-and-mortar stores by streamlining communications between HQ and the field. By easily centralizing and personalizing messages, retailers boost accountability and employee engagement.
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